Connecting communities and building trust to drive positive change

Australians expect our government agencies to be open, accountable and responsive. To achieve community acceptance and participation, governments at all levels need to build trust with their communities.

But getting the message across can be a challenge. A fragmented media market, social media activism, the rise of misinformation and disinformation, and the difficulty of gaining and keeping attention make it difficult to control the narrative.

Our 30 years’ experience working across federal, state and local government means we understand the issues and the different drivers, priorities and expectations of government.

Our strong track record includes supporting infrastructure and planning projects, education and advocacy campaigns, marketing and customer engagement plans, behaviour and culture change programs, and issues and media management. Our data-driven, inclusive and efficient approach has transparency and accountability at its core.

As a trusted and supportive partner, we deliver innovative solutions and creative ideas that help you gain community acceptance and participation and create real cut-through.

Find out how we can support you.

Real results, real impact
  • Shaping future growth in SEQ
  • Helping traumatised homeowners rebuild with resilience
  • Informing prison reform through innovative engagement
  • Helping a regional council reconnect with its community
Intelligence that moves
you forward
  • Why every project needs a social impact evaluation
    When we talk about infrastructure, it all comes down to community.
  • Managing community expectations during growth and change
    In the past, communication from local governments mostly related to essential services or to support disaster management.
  • The vocal minority. Let’s discuss
    Whichever term you choose to label this group, the reality is they can be a real threat to the progress and ultimate success of your project.
  • The importance of change communication
    Change is at the cornerstone of growth. For a business to progress, it needs to identify actionable steps to move forward and reach its goals.
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