Change, transformation and internal communication

Beyond engagement. Inspire action, drive impact

The key to successfully implementing change in your organisation is connecting with your people through clear, compelling and consistent engagement and communication.

Whether you are trying to drive a new vision or strategy, roll out a system upgrade, communicate a change in leadership or create advocates for an exciting growth opportunity, your team will respond positively to change if they believe it’s worthwhile.

We know that as workplaces continue to adapt to new ways of working, effective and efficient change, transformation and internal communication strategies will be pivotal to success.

Our collaborative processes include co-design workshops, surveys and impact assessments that connect with employees’ hearts and minds. We create change management strategies and implementation plans that invite participation and allow meaning to flourish.

Tailored services for every challenge

Stakeholder analysis

We perform an analysis of your stakeholders, identifying drivers of change, champions and points of resistance to inform effective change management strategies and guide successful implementations.

Strategic communication workshops

We use co-design principles to drive consensus and create clear connections between strategy and plans. We coach leadership on communicating a compelling, tangible vision, using employee engagement insights and research to guide transformation.

Sentiment surveys

We harness intelligent research and insights and use real-time data to provide you with the confidence to make critical decisions in planning and implementation.

Change impact assessment

We analyse the human impacts of your change or transformation program at a cultural, behavioural and performance level to inform the development of personas, journey maps and engagement and communication plans.

Change management strategy and communication plan

Our comprehensive strategy development includes considering the important role of leadership, managing risk and providing a clearly defined implementation framework to support the change. Communication and engagement plans with a compelling narrative drive strategic alignment, engage employees, and support the different implementation phases of your change or transformation.

Program/product branding

We develop distinctive and cohesive branding strategies that flow from the start of the communication or change program through to the final product.

Employer branding and employee value propositions

Our specialist expertise in employee branding and employee engagement will help you attract talent and retain a committed workforce. Our strategies are grounded in research and supported by robust integrated communication campaigns.

Intelligence that moves you forward

The importance of change communication

Change is at the cornerstone of growth. For a business to progress, it needs to identify actionable steps to move forward and reach its goals.
Why direction is more than just a compelling narrative

Change is at the cornerstone of growth. For a business to progress, it needs to identify actionable steps to move forward and reach its goals.
The power of a behavioural change campaign

Behavioural change is the process of altering or modifying the way our target audience behaves.
Four strategies to reduce the effects of change fatigue

Change fatigue occurs when individuals or organisations experience a high degree of stress and resistance in response to continuous or frequent changes.
Four benefits of proactive internal communication

In today’s fast-paced business landscape, where competition is fierce and innovation is paramount, organisations must recognise the vital role played by internal communication, particularly in hybrid working environments.