We harness intelligent insights and use real-time data to support critical decisions

We harness intelligent insights and use real-time data to support critical decisions

Research & Insights

We harness intelligent research and insights and use real-time data to provide decision makers with the confidence to make critical decisions.

In today’s fast paced and shifting business environment, decisions need to be informed and measured. We use data and research to deliver key insights which guide business leaders in their decision making – from developing corporate strategies to telling their story to target audiences.

Our services include industry research, stakeholder sentiment analysis, behavioural insights and customer experience mapping. We use a combination of research techniques to ensure we capture meaningful feedback and valuable insights including qualitative and quantitative research, B2B market research and competitive intelligence.

We apply a wholistic approach to our analysis and services, helping our customers to reach as many audiences as possible when conducting internal and external stakeholder research or consumer marketing and information campaigns.

We leverage our global network of partners, their insights and experience to bring the right people with the right experience together to solve our clients’ challenges.


  • Market research including focus groups
  • In-depth interviews
  • Telephone interviews
  • Desktop research
  • Survey design and facilitation
  • Social impact evaluation
  • Descriptive statistical analysis
  • Media monitoring
  • Stakeholder database management
  • Online research
  • Community panels
  • Customer experience / journey mapping
  • Applied behavioural science methodology
  • Appreciative Inquiry methodology