Crisis Communications

We navigate organisations through a crisis to ensure they emerge in a stronger position.

We understand strong corporate reputations can take a lifetime to build, and only a moment to be destroyed. Being prepared and knowing how to manage situations when they arise can be the critical difference in protecting reputations.

As the digital world continues to evolve, failing to act or prepare leaves companies exposed to major damage, putting at risk even the strongest brand.  A good reputation helps an organisation sell its products or services, recruit the best and brightest and attract the most desirable business partners.

Phillips Group’s significant experience advising a wide range of organisations has helped them build, maintain and protect their reputations before, during and after a crisis through a wide variety of techniques including risk assessments, identifying and managing stakeholder issues and winning stakeholder trust.


  • Cyber attacks and breaches
  • Corporate performance matters
  • Employment matters
  • HR matters
  • Health and safety accidents
  • Industrial action
  • Consumer activism/demonstrations
  • Product contamination
  • Legal disputes and litigation
  • Royal Commissions
  • Government inquiries and investigations
  • Coronal inquiries
  • Crisis planning and preparedness
  • Crisis training and exercises
  • Media training
  • On call support
  • Business continuity
  • Crisis management plans